Category: Service Announcements

Please be advised that between the dates of 11/06/2018 and 26/11/2018 JK Computer & Web services will only be providing a limited support service.

What does this mean?

During this period we will only respond to support requests graded as high priority. A high priority request is deemed as any issue that causes danger to site visitors (e.g. virus / malware infestation) or a situation whereby access to services are completely lost (i.e. complete E-Mail outage or website completely inaccessible).

In cases whereby a high priority request is received a temporary fix may be issued, with a complete fix being applied following the limited support dates.

It is imperative that should you require support during this period that you E-Mail support@jkcws.co.uk from your registered support e-mail address, or raise the request by logging into https://jkcws.co.uk/support.

JK Computer & Website Services are always looking for ways to make using our websites and services easier. That’s why we have worked hard to upgrade our support portal for all of our website support customers.

Raisng a ticket for support is now easier than ever before. All you have to do is email support@jkcws.co.uk with your request and your ticket will be generated automatically.

The support portal will still be available on https://jkcws.co.uk/support  so that you can check on the current status of your tickets at any time.